1. Overview

At SART360, we are committed to providing a high-quality reporting and analytics experience. We understand that circumstances may change, and we aim to make our refund process as clear and straightforward as possible.

2. Refund Process & Timeline

Once a refund request is received and reviewed by our finance team:

• Approval: You will be notified via email regarding the approval or rejection of your refund.
• Credit Timeline: All approved refunds will be processed and credited to your original method of payment within seven (7) working days.
• Bank Delays: Please note that while we process the credit within 7 working days, your bank or card issuer may take additional time to reflect the balance in your account.